Expert Scientific & Technical Support

MaxCyte® delivers unparalleled scientific and technical support for a broad spectrum of cell-based applications. From protein expression and antibody production to vaccine development, cell-based assays, and cell therapy applications we enable researchers to achieve high-performance results with ease and efficiency.

Our team of experts collaborates with you to optimize processes, enhance reproducibility, and accelerate your discovery goals. With pre-optimized protocols for diverse cell types and reliable scalability, MaxCyte empowers scientists to innovate confidently, knowing they are backed by world-class support and proven technology tailored to their research needs.

Diverse application experience includes:

  • Immunology
  • Gene editing
  • Recombinant protein expression
  • iPSC and stem cells culture and differentiation
  • Mammalian cell culture
  • Process development
  • Viral vectors
  • Vaccines
  • Cell-based assays
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Learn more about diverse applications our team supports

MaxCyte’s collaborative onsite technical support ensures seamless progress across a diverse range of cell engineering applications, from discovery science, cell-based assays, antibody and protein expression to cell therapy and vaccine production.

Whether optimizing workflows, scaling processes, or overcoming technical challenges, our global team of experts collaborates with you to accelerate timelines, enhance reproducibility, and deliver tailored solutions—empowering your success at every stage of research and development.

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Advance Cell Therapies with Trusted Scientific and Technical Support

With decades of experience and an unwavering commitment to innovation, MaxCyte® has become the platform of choice for cell therapy developers, not just for our technology but for the unparalleled expertise of our scientific and technical support teams. At MaxCyte®, innovation isn’t just a promise—it’s a proven reality. Our platform, trusted in the development of the first commercially approved CRISPR-based therapy, sets the benchmark for excellence in scientific and technical support. By partnering with MaxCyte®, you gain access to a collaborative team with decades of experience across diverse application areas, dedicated to accelerating your pathway to success.

From platform training and process optimization to troubleshooting and beyond, our global teams provide both on-site and remote support to ensure your milestones are met with precision. Our comprehensive technical support includes instrument installation, IQ/OQ verification, and ongoing maintenance tailored to your specific needs.

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Andrew shares how his collaboration with a cell-therapy developer led to a 90% efficiency boost, enabling the developer to confidently proceed with clinical manufacturing.

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Hear how Megan identified a critical flaw in the technology transfer process from a customer to a CDMO. Her swift action ensured a timely resolution and improved standard operating procedures.

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Hear from Joan as she shares how her dedication and scientific expertise helped a stealth mode cell therapy company overcome a critical challenge and successfully reach their next inflection point.

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Listen to Peter go through how he helped a partner overcome challenges in scaling up their cell therapy process using our large-scale electroporation platform, so they could produce and cryopreserve one batch for multiple doses.

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Comprehensive Scientific and Technical Support for Every Phase of Development

With decades of experience, MaxCyte’s expert team provides reliable, tailored solutions to meet the unique challenges of advancing innovative cell therapies.

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Discovery and Process Development

  • Direct access to global team of 40+ expert scientists
  • Accelerated pre-clinical development reducing development costs
  • Collaborative troubleshooting solving complex cell engineering issues
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Clinical Manufacturing

  • Technical transfer assistance: training manufacturing staff, process comparability assessment between PD and cGMP
  • Manufacturing support: on-demand analysis of electroporation run data. IQ/OQ and annual maintenance for MaxCyte instruments
  • Process validation activities
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Commercial Manufacturing

  • 24/7 manufacturing run support
  • Coordinated global scientific support across therapeutic production network
  • Unlimited tech transfer support across company manufacturing sites and CDMOs

Take a deeper dive into cell therapy development applications

See examples of real-world data for each cell type and find out how MaxCyte can help you chart a clear path from concept to the clinic.

CAR-T Cells
CAR-NK Cells
TCR-T Cells
Stem Cells
Dendritic Cells